As an Ecommerce store owner, you know that no matter how hard you try, you will never please every customer. Some people will never be satisfied regardless of how much you cater to their needs. Regardless, as an e-tailer it is your responsibility to make your customer happy no matter what that entails. Here are…
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Is the Customer Always Right? Zappos seems to think so…
Zappos built a billion dollar eCommerce business in only 10 years…what is the secret to their success? In the retail industry, whether you run an eCommerce store or a brick and mortar establishment, excellent customer service goes hand in hand with success. A business would be nothing without customers. It’s important to understand the basic…
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