{"id":2923,"date":"2016-08-15T08:00:01","date_gmt":"2016-08-15T15:00:01","guid":{"rendered":"https:\/\/www.numinix.com\/blog\/?p=2923"},"modified":"2023-05-01T20:33:03","modified_gmt":"2023-05-02T03:33:03","slug":"how-to-customize-your-ecommerce-stores-emails","status":"publish","type":"post","link":"https:\/\/www.numinix.com\/blog\/how-to-customize-your-ecommerce-stores-emails\/","title":{"rendered":"How to Customize Your E-Commerce Store&#8217;s Emails"},"content":{"rendered":"<p><a href=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2924 size-large\" src=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01-1024x683.jpg\" alt=\"image01\" width=\"625\" height=\"417\" srcset=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01-1024x683.jpg 1024w, https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01-300x200.jpg 300w, https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01-768x512.jpg 768w, https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01-624x416.jpg 624w, https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01.jpg 1999w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Emails are powerful marketing tools because they are very personal. Every email sent to a potential or current customer lands directly in his pocket. Each message sent by your store can be considered a marketing piece. Even your store&#8217;s automatic emails, such as order confirmations, account creation or password reminders, can work to encourage customer loyalty and repeat business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The design and content of your emails plays an important part in building loyalty, trust and brand awareness. Crafting your company&#8217;s messages clearly and having a design that is consistent with your brand will go a long way. If you plan to create your email designs and content yourself, we recommend having a look at this <\/span><a href=\"http:\/\/mailchimp.com\/resources\/email-design-guide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">email design guide<\/span><\/a><span style=\"font-weight: 400;\"> from Mailchimp before tackling your store&#8217;s emails. Check our new <a href=\"https:\/\/www.numinix.com\/zen-cart-plugins-marketing-c-179_250_373_161\/mailchimp-for-zen-cart-dl-1188?utm_source=Blog_April2019_NuminixMailchimpPlugin\" target=\"_blank\" rel=\"noopener\">MailChimp Plugin for Zencart<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have decided on the changes to be made to your store&#8217;s emails, you can start editing them. Luckily for us store managers, most e-commerce systems allow email content customization and even layout redesigns if you are familiar with HTML and CSS. Let us show you how to navigate the Zen Cart, WooCommerce, OpenCart, Magento and Shopify platforms to tackle your store\u2019s emails.<\/span><\/p>\n<p><b>Customizing Zen Cart emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The first step to customizing Zen Cart emails is to change the admin email settings to allow HTML emails. Here is how:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Configuration &gt; Email Options<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set <\/span><b>Use MIME HTML when Sending Emails<\/b><span style=\"font-weight: 400;\"> to <\/span><b>true<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set <\/span><b>Email Admin Format?<\/b><span style=\"font-weight: 400;\"> to <\/span><b>HTML<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Configuration &gt; Customer Details<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set <\/span><b>Customer Default Email Preference<\/b><span style=\"font-weight: 400;\"> to <\/span><b>1<\/b><span style=\"font-weight: 400;\"> for HTML<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Now you can go to each email file to edit them. For example, the emails may be located in the folder: catalog\/email\/email_template_checkout.html. Zen Cart uses variables for some of the text values, allowing you to use the same templates for multiple languages. The text content of the emails is located in the language files under catalog\/includes\/languages\/. See the <\/span><a href=\"https:\/\/www.zen-cart.com\/wiki\/index.php\/Customisation_-_E-mail_-_Format\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">official wiki<\/span><\/a><span style=\"font-weight: 400;\"> for more info on how to work with text variables.<\/span><\/p>\n<p><b>Customizing<\/b><b> WooCommerce emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">WooCommerce emails are kept in the following folder structure: woocommerce\/templates\/emails\/. However, the best way to edit them is creating a new folder inside your theme folder that will override the default emails: yourtheme\/woocommerce\/emails\/. Check the <\/span><a href=\"https:\/\/docs.woothemes.com\/document\/template-structure\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">WooCommerce documentation<\/span><\/a><span style=\"font-weight: 400;\"> for the detailed tutorial to email customization.<\/span><\/p>\n<p><b>Customizing<\/b><b> OpenCart emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Much like Zen Cart, Open Cart organizes content and design in different files. The email templates for design changes are located under: <\/span><span style=\"font-weight: 400;\">catalog\/view\/theme\/YOUR_CUSTOM_THEME\/template\/mail\/ (or catalog\/view\/theme\/default\/template\/mail\/ if your theme does not include emails). If you need to edit the text content of the emails, go to catalog\/language\/english\/mail\/.<\/span><\/p>\n<p><b>Customizing<\/b><b> Magento emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Similarly to WooCommerce, Magento template files should be overridden with your store&#8217;s customized emails. The default files are stored in app\/locale\/en_US\/template\/email. However, to override them you can use the admin panel. Log in to the store&#8217;s admin and go to <\/span><b>System &gt; Transactional Emails<\/b><span style=\"font-weight: 400;\">. To create a new override, click on <\/span><b>Add New Template<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><b>Customizing<\/b><b> Shopify emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">With Shopify, all customizations are made within the site&#8217;s dashboard. To personalize emails, log in to your store&#8217;s admin and navigate to <\/span><b>Admin &gt; Settings &gt; Notifications<\/b><span style=\"font-weight: 400;\">. Follow the <\/span><a href=\"https:\/\/docs.shopify.com\/manual\/settings\/notifications\/edit-template\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Shopify manual<\/span><\/a><span style=\"font-weight: 400;\"> for detailed instructions.<\/span><\/p>\n<p>Do you need help customizing your store&#8217;s emails? <a href=\"https:\/\/www.numinix.com\/custom_quote.html\">Request a quote today<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emails are powerful marketing tools because they are very personal. Every email sent to a potential or current customer lands directly in his pocket. Each message sent by your store can be considered a marketing piece. Even your store&#8217;s automatic emails, such as order confirmations, account creation or password reminders, can work to encourage customer&#8230;<\/p>\n","protected":false},"author":261,"featured_media":2924,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[586],"tags":[],"class_list":["post-2923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-development"],"modified_by":"Numinix Developer","jetpack_featured_media_url":"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2016\/08\/image01.jpg","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts\/2923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/users\/261"}],"replies":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/comments?post=2923"}],"version-history":[{"count":0,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts\/2923\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/media\/2924"}],"wp:attachment":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/media?parent=2923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/categories?post=2923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/tags?post=2923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}