{"id":3670,"date":"2018-06-11T08:00:31","date_gmt":"2018-06-11T15:00:31","guid":{"rendered":"https:\/\/www.numinix.com\/blog\/?p=3670"},"modified":"2019-10-30T12:22:48","modified_gmt":"2019-10-30T19:22:48","slug":"what-is-relationship-marketing","status":"publish","type":"post","link":"https:\/\/www.numinix.com\/blog\/what-is-relationship-marketing\/","title":{"rendered":"What Is Relationship Marketing?"},"content":{"rendered":"<p><a href=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2018\/06\/relationship-marketing-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3672\" src=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2018\/06\/relationship-marketing-1.jpg\" alt=\"relationship marketing\" width=\"600\" height=\"400\" srcset=\"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2018\/06\/relationship-marketing-1.jpg 600w, https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2018\/06\/relationship-marketing-1-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Marketing is all about <\/span><a href=\"https:\/\/canadabusiness.ca\/managing-your-business\/marketing-and-sales\/marketing-basics\/what-is-marketing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">selling your product<\/span><\/a><span style=\"font-weight: 400;\"> or service to potential customers. Before you make any sales you need to know who your customers are. Demographic characteristics, such as age, sex and occupation, are always good ways to target consumers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once your consumer market has a more narrow focus, you must then learn about their needs and preferences <\/span><span style=\"font-weight: 400;\">\u2014 a good question to ask yourself is what challenges could your product solve? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">After your customers needs are met, then the marketing can become a bit more personal.<\/span><\/p>\n<h3><b>Relationship marketing<\/b> explained<b> further<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The term<\/span><a href=\"https:\/\/www.getambassador.com\/blog\/what-is-relationship-marketing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> relationship marketing<\/span><\/a><span style=\"font-weight: 400;\"> refers to everything that has to do with managing a strong, lifelong relationship with your customers. From influencer programs (focus is on influential people, rather than whole market) to affiliate marketing (earning commission by promoting other brands) and everything in between. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Relationship marketing is more focused on brand awareness and the way to position your brand as the best option to your customer. As a result, the most important part of the relationship is the facilitation of two-way conversations with your customers. <\/span><\/p>\n<h3><b>What can<\/b> relationship<b> marketing do for your business?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Relationship marketing differs from traditional marketing, because the focus is relational rather than transactional. Traditional marketing is focused on making the most sales, but relationship marketing targets more long term customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This personal marketing approach offers a quality over quantity effect. Consumers are likely to possess a stronger relationship, therefore an <\/span><a href=\"https:\/\/www.getambassador.com\/blog\/what-is-relationship-marketing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">increased demand<\/span><\/a><span style=\"font-weight: 400;\">, with brands that offer quality products and show that they truly care. <\/span><\/p>\n<p><a href=\"https:\/\/www.getambassador.com\/blog\/what-is-relationship-marketing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u201cPeople want to know there are real faces behind your logo, that you\u2019re listening to their concerns and that you\u2019re willing to go above and beyond to satisfy them.\u201d <\/span><\/a><\/p>\n<h3><b>Relationship marketing<\/b> offers<b> these benefits <\/b><\/h3>\n<ul>\n<li><i><span style=\"font-weight: 400;\">Retains long term relationships<\/span><\/i><span style=\"font-weight: 400;\"> (if you work on building a relationship and not just selling, your customers develop a sense of loyalty that is more beneficial long term).<\/span><\/li>\n<li style=\"font-weight: 400;\"><i><span style=\"font-weight: 400;\">Increases your list of referrals <\/span><span style=\"font-weight: 400;\">(word of mouth is sometimes the <\/span><a href=\"http:\/\/www.nielsen.com\/us\/en\/insights\/news\/2013\/under-the-influence-consumer-trust-in-advertising.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">most powerful source<\/span><\/a><span style=\"font-weight: 400;\">).<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><i style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">Creates an excellent opportunity for feedback<\/i><span style=\"font-weight: 400;\"> (happy, loyal customers are a great start to proposing a new product)<\/span><\/li>\n<\/ul>\n<p><b>Tell us your story. Has your company had any successes or failures with relationship marketing? <\/b><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marketing is all about selling your product or service to potential customers. Before you make any sales you need to know who your customers are. Demographic characteristics, such as age, sex and occupation, are always good ways to target consumers. Once your consumer market has a more narrow focus, you must then learn about their&#8230;<\/p>\n","protected":false},"author":269,"featured_media":3672,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[866],"tags":[348,682,17,867],"class_list":["post-3670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-relationship-marketing","tag-brand-awareness","tag-e-commerce","tag-marketing","tag-relationship-marketing"],"modified_by":"Numinix Developer","jetpack_featured_media_url":"https:\/\/www.numinix.com\/wordpress\/wp-content\/uploads\/2018\/06\/relationship-marketing-1.jpg","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts\/3670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/users\/269"}],"replies":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/comments?post=3670"}],"version-history":[{"count":0,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/posts\/3670\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/media\/3672"}],"wp:attachment":[{"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/media?parent=3670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/categories?post=3670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.numinix.com\/blog\/wp-json\/wp\/v2\/tags?post=3670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}