Trends in Customer Service: What are Chatbots?

What are Chatbots?

While some experts are asserting that the trend has become obsolete before even having had a chance to take off, others are predicting that chatbots will revolutionize customer service. What are Chatbots? Chatbots are chat robots, hence the moniker, that are capable of simulating a conversation with a human. Although the concept is hardly a […]

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Mobile Design Tips for a Better E-Commerce Shopping Experience

mobile design tips

With few exceptions, most e-commerce businesses typically see significantly higher conversion rates for desktop users when compared to mobile users. In fact, recent data estimates that desktop conversion rates are typically in the neighborhood of three times higher than mobile conversion rates. Why is this the case? Why do shoppers feel so much more comfortable […]

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Zen Cart Plugins to Make Checkout a Breeze

Zen Cart Plugins to Make Checkout a Breeze

Is your e-commerce website experiencing high traffic but low conversion rates? Optimizing your checkout page to deliver an efficient, user-friendly experience will go a long way to increase your site conversions. Here are three Zen Cart plugins to make checkout a breeze. One Page Responsive Checkout This plugin helps you increase your website’s conversion rates […]

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