Server and cart errors can quickly become an enemy of revenue. Behind the scenes of your website, in the back-end coding, various conflicts can occur at any moment between modules, between individual modules and their integrated third party affiliates, due to hackers and even due to the various ways in which customers attempt to access your store.
This service gives you a two hour deposit of time to employ a Numinix professional in debugging errors you encounter. There are two important features to note about this deposit:
- This is a deposit, which means more time may be required to finish debugging the errors. Much of our work depends on how many errors you have, determining how the errors occurred and configuring the code to resolve the errors. If more time is required, a programmer will provide an explanation in your support ticket with what remains and how much additional time is required to finish debugging.
- Any time that is not used in the second hour of the deposit will be refunded to you in increments of 15 minutes. The first hour is non-refundable.