Get the world's most popular open source customer support ticket system. Easily manage, organize, and streamline your customer service and drastically improve your customer's experience with one simple, easy-to-use system. The product is free, and Numinix will charge you an affordable service fee for implementing it on the server of your choice.
osTicket is trusted and used by individuals, small and medium-sized businesses and large organizations worldwide to streamline and manage customer support requests. osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems.
To install and run osTicket (as of version 1.7) the following components are required:
Web Server: Apache or IIS
PHP Version: 4.4+
MySQL Database: 4.4+
Note: CSS styling of osTicket is not included in this service and charged by the hour.