E-commerce plugins are always emerging with more robust features that add to the user’s internet search experience. Nevertheless, whether you’re the type of business owner who’s wanting to create a niche Question and Answer section on your website’s product pages or you simply want to expand the overall functionality of your website, there is an FAQ plugin that perfectly generates professional business conversation and the best part is that it doesn’t always need to originate from you!
While Numinix has an assortment of Zen Cart modules that are designed with businesslike practicality in mind, this FAQ plugin is a proficient investment for any type of e-commerce website — featuring an efficient and serviceable approach to an otherwise pragmatic problem that leaves many business owners glued to their devices well after business hours. So, if the shortcomings of answering customer concerns and questions are tying up your evenings and weekends, it only makes sense to work out a way for your regular, ongoing customers to help generate discussions by replying to questions and using their expertise.
This Q and A module is the ultimate FAQ plugin on the market, allowing all customers the opportunity to answer questions posted by potential customers on a product or service page. While the admin holds the power to approve their responses, and also offer their own answers and feedback, the Q and A discussion are publicly displayed to inspire ongoing communication and first-hand observations by patrons who may be able to solve the problem or offer a resolution based on their experience with that said product or service. A comprehensive settings page will also allow the admin to easily manage and oversee all aspects of the FAQ plugin, including the exclusive permission to edit and disapprove ill-advised answers.
How does Numinix’s Zen Cart FAQ module work?
- It allows users to submit questions for a specific product or service. These questions are posted to a specific page for viewing and discussion.
- Admins can then approve the user-written answers and offer further responses to the submitted questions.
- The FAQ plugin also enables users to add a review based on if the explanations and replies were useful to them or not.
- The result is a user-directed discussion that’s mediated by the admins or business owners.
Benefits of the Q&A Module
- This FAQ module allows you to show that you know your products well and that you care about your customers and ensuring they are empowered with knowledge about your products.
- It provides a similar shopping experience to major e-commerce websites so that customers can have the experience that they expect.
- Allow clients to seed the conversation for you so you’re not spending hours answering the same customer queries over and over again.
- It’s simple and straightforward to use so that even the most technology inept customer can have their questions answered quickly and easily.
Are you ready to implement the ultimate FAQ plugin on your e-commerce site? Contact a member of our team to learn more about the best FAQ plugin on the market.