Author Archives: Emma Gibbins

How To Efficiently Process Orders For Your E-commerce Store

In 2016, UPS and comScore reported that one in three online shoppers made the decision to purchase from an e-commerce store. Why? Because of faster delivery. When shopping online, customers are not only looking for fast delivery, but also free shipping. And the cost of not meeting customers’ expectations can be high, causing businesses to…

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Here’s Why Every E-Commerce Site Should Offer A Live Chat Service

Online stores are always open. Online stores don’t get crowded. Online stores don’t have long check out lines. These are just some of the reasons online shopping is so great, but the main disadvantage facing customers is their inability to have their questions answered in real time… by real people. To avoid inevitable bounce rates,…

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