Category Archives: Usability

Here’s Why Every E-Commerce Site Should Offer A Live Chat Service

Online stores are always open. Online stores don’t get crowded. Online stores don’t have long check out lines. These are just some of the reasons online shopping is so great, but the main disadvantage facing customers is their inability to have their questions answered in real time… by real people. To avoid inevitable bounce rates, […]

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Bulletproof your online store with these 4 easy steps

Running an online store takes a lot of hard work, so why ruin that work by not taking the proper precautions around the security of your business? Here are a few tips to get you started in bulletproofing your online store. Remember to Backup! Backing up our files is something we as individuals are constantly […]

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The Benefits of Having a FAQ Page

The Frequently Asked Questions (FAQ) section of your website is the go-to destination for finding answers to specific questions about a particular product or service. It should be the first place a customer visits before deciding to contact your company directly. This page not only makes the purchasing process easier and quicker for the customer, […]

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The Importance of a Good Website Design

While browsing the internet, we found this infographic on Lifehack, showing the power of digital influence and how it affects a person’s first impression when visiting a particular website. The infographic contains several interesting statistics including this one: “75% of users admit they decide on a company’s credibility based on its website design” It also […]

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