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What are the different categories of e-commerce?

e-commerce category

Last Updated on Feb 2, 2023 by Nurul Afsar

e-commerce category

Generally speaking, when most people think of e-commerce, they think of the purchase of goods or services by use of the internet. However, there is a more specific way to refer to the type of online transaction by the means of mentioning which e-commerce category the transfer falls under. There are six basic types of e-commerce — Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C), Consumer-to-Business (C2B), Business-to-Administration (B2A) and Consumer-to-Administration (C2A) — and all of them represent a different purchasing dynamic.

Business-to-Business (B2B)

B2B e-commerce refers to all electronic transactions of goods and sales that are conducted between two companies. This type of e-commerce typically explains the relationship between the producers of a product and the wholesalers who advertise the product for purchase to consumers. Sometimes this allows wholesalers to stay ahead of their competition.

Business-to-Consumer (B2C)

Perhaps the most common form of e-commerce, B2C e-commerce deals with electronic business relationships between businesses and consumers. Many people enjoy this avenue of e-commerce because it allows them to shop around for the best prices, read customer reviews and often find different products that they wouldn’t otherwise be exposed to in the retail world. This e-commerce category also enables businesses to develop a more personalized relationship with their customers.

Consumer-to-Consumer (C2C)

This level of e-commerce encompasses all electronic transactions that take place between consumers. Generally, these transactions are provided by online platforms (such as PayPal), but often are conducted through the use of social media networks (Facebook marketplace) and websites (Craigslist).

Consumer-to-Business (C2B)

Not the most traditional form of e-commerce, C2B e-commerce is when a consumer makes their services or products available for companies to purchase. An example of this would be a graphic designer customizing a company logo or a photographer taking photos for an e-commerce website.

Business-to-Administration (B2A)

This e-commerce category refers to all transactions between companies and public administration. This is an area that involves many services, particularly in areas such as social security, employment and legal documents.

Consumer-to-Administration (C2A)

Another popular e-commerce category, C2A e-commerce encompasses all electronic transactions between individuals and public administration. Examples of this include taxes (filing tax returns) and health (scheduling an appointment using an online service.

Numinix web development has experience handling an assortment of e-commerce businesses!

Have you participated in more than one e-commerce category before? Tell us your preferred method in the comments section below.


49 thoughts on “What are the different categories of e-commerce?

  1. Before reading this article I don’t have any idea about the categories of eCommerce. It is a depth thought article. I will enjoy reading more from you keep sharing your thought.

    1. Thank you for your comment, Shanta. We’re very glad to hear that you enjoy our content.

      – The Numinix Team

  2. Excellent blog I visit this blog it’s really awesome. The important thing is that in this blog content written clearly and understandable. The content of the information is very informative.

    1. Thank you, Sampada!

      We appreciate your feedback and are glad that you’re enjoying the blog.

      – The Numinix Team

  3. Thanks for such a great post. I found it really helpful as I am researching this topic currently. Would like to read more from your collection. Happy blogging.!

  4. Hello. thank you very much for such a helpful article…. wht programming language do i need in order to start the consumer-consumer ecommerce platform like bookoo [i’m only 18, having that dream lol]!

    1. Hello Jontris,

      To do consumer to consumer e-commerce you will want to dive into the four main languages – Java, Python, C++, and Scala – because chances are that your future clients will have some diversity in their needs. Many of our coders are full-stack and have knowledge of these plus some.

      – The Numinix Team

    1. Hello Diana, I would like to learn more about e commerce. How do you do it? How do I begin? And how do I make profits?

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