The Customer Service Side of Ecommerce Social Media

Ecommerce social media is often centered on connection, engagement and generating a strong sense of community between brand and customer. But, along with the conversations, another purpose exists that becomes evident as brands grow and customer service expands. While Ecommerce brands may think they do not need to address customer service issues socially, unfortunately, they…

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Strategies for a Profitable Ecommerce Holiday Season

It’s time to prepare for the retail holiday season… Ecommerce retailers begin their holiday strategies throughout September and October and start implementing their campaigns right away. Black Friday sales, Thanksgiving specials, and holiday discounts, just in time for gift-giving, make this time of year one of the most profitable seasons for Ecommerce stores worldwide. Though…

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Recover Your Rankings with Google’s New Disavow Link Tool

Were your Ecommerce sites recently downgraded? If so, there may be hope for you. Months ago, Google announced it would consider implementing a tool that would allow webmasters to “discount” suspect links coming to their sites. After much anticipation, the tool is here and welcomed by much of the internet community. After Google Penguin, the…

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