Online stores are always open. Online stores don’t get crowded. Online stores don’t have long check out lines. These are just some of the reasons online shopping is so great, but the main disadvantage facing customers is their inability to have their questions answered in real time… by real people. To avoid inevitable bounce rates,…
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Live Chat for Zen Cart
Integrating a live chat ability into Zen Cart is now a simple task with the release of our new Olark Live Chat Widget. This module installs in only a few minutes and requires no core edits unlike other live chat mods available for Zen Cart. Most other add-ons are very robust and complicated or have…
Read moreBreaking the Invisible Barriers of eCommerce with Live Chat
Imagine you own a brick and mortar store and you are selling office equipment. Your store is well-equipped with salespeople ready to answer your customers’ questions. One day you are required by the city to construct a solid brick wall in front of your store. On this brick wall, all you can showcase is an…
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