Tag Archives: customer service

How to run a successful eCommerce business Part 2: Customer Service, SEO, User Experience, Conversion Optimization

web development

For those who enjoyed reading and taking notes from the first installment in our three-part series, How to run a successful eCommerce Business Part 1: Suppliers, Website, Shipping and Marketing, part two only continues to build upon that foundation, with more tips and investment options for growing e-commerce businesses.   Customer Service While it’s no secret…

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E-commerce fraud schemes that shoppers should be aware of

e-commerce fraud

As an e-commerce business owner, you and your team are constantly faced with the need to juggle multiple tasks at once. Whether it be quality control of your products, customer service, keeping up-to-date with your SEO or simply managing your social media accounts, it’s a constant, ongoing battle of busyness. Needless to say, one of…

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Here’s Why Every E-Commerce Site Should Offer A Live Chat Service

Online stores are always open. Online stores don’t get crowded. Online stores don’t have long check out lines. These are just some of the reasons online shopping is so great, but the main disadvantage facing customers is their inability to have their questions answered in real time… by real people. To avoid inevitable bounce rates,…

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The Benefits of Having a FAQ Page

The Frequently Asked Questions (FAQ) section of your website is the go-to destination for finding answers to specific questions about a particular product or service. It should be the first place a customer visits before deciding to contact your company directly. This page not only makes the purchasing process easier and quicker for the customer,…

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Top 5 Numinix Plugins that Increases Online Sales

1. Numinix Product Variants Inventory Manager Manage your inventory on your website in an orderly and easy-to-follow layout. The Numinix Product Variants Inventory Manager is a great plugin that can help you organize your products in different variations by size, color, and more! This plugin will also allow you to customize the numbers of products…

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