Tag Archives: customer service

Here’s Why Every E-Commerce Site Should Offer A Live Chat Service

Online stores are always open. Online stores don’t get crowded. Online stores don’t have long check out lines. These are just some of the reasons online shopping is so great, but the main disadvantage facing customers is their inability to have their questions answered in real time… by real people. To avoid inevitable bounce rates,…

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The Benefits of Having a FAQ Page

The Frequently Asked Questions (FAQ) section of your website is the go-to destination for finding answers to specific questions about a particular product or service. It should be the first place a customer visits before deciding to contact your company directly. This page not only makes the purchasing process easier and quicker for the customer,…

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Top 5 Numinix Plugins that Increases Online Sales

1. Numinix Product Variants Inventory Manager Manage your inventory on your website in an orderly and easy-to-follow layout. The Numinix Product Variants Inventory Manager is a great plugin that can help you organize your products in different variations by size, color, and more! This plugin will also allow you to customize the numbers of products…

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5 Tips to Improve Customer Communication in a Virtual Environment

What is the foundation of every successful relationship? If you said, “communication,” you got it exactly right. Communication is the key to success for any type of relationship, whether friends, spouses, or parent and child—and the customer-vendor relationship is no different. If you want to boost your success, you must examine your communication with your…

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